Dhorxellaigloxal

Privacy Policy

Last updated:

1. Data Controller Information

Dhorxellaigloxal is the data controller responsible for your personal data. Our contact details are:

  • Company Name: Dhorxellaigloxal
  • Address: Sletta 41, 1807 Askim, Norway
  • Email: clients@dhorxellaigloxal.world
  • Website: dhorxellaigloxal.world

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us when you place an order, subscribe to our newsletter, or contact us. This may include:

  • Identity Data: name, title
  • Contact Data: email address, telephone number, delivery address
  • Transaction Data: details of orders and payments
  • Technical Data: IP address, browser type, device information
  • Usage Data: information about how you use our website
  • Communication Data: your preferences for receiving communications from us

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Contract Performance: Processing necessary to fulfill your orders and provide our services
  • Legitimate Interests: Processing for our legitimate business interests, such as improving our services and preventing fraud
  • Legal Obligation: Processing required to comply with legal requirements
  • Consent: Processing based on your explicit consent, such as marketing communications

4. Purpose of Data Processing

We use your personal data for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To send marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud and ensure security

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order and transaction data: 7 years (for legal and accounting purposes)
  • Marketing preferences: Until you withdraw consent
  • Technical data: 12 months
  • Communication records: 3 years after last interaction

After the retention period, your data will be securely deleted or anonymized.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request limitation of processing
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at clients@dhorxellaigloxal.world. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

8. Third-Party Sharing

We may share your personal data with:

  • Payment processors (to process transactions)
  • Shipping partners (to deliver orders)
  • Analytics providers (to improve our services)
  • Legal authorities (when required by law)

We ensure that all third parties process your data in compliance with GDPR and have appropriate data protection agreements in place.

Where required, we enter into data processing agreements with our processors and apply appropriate safeguards for international transfers.

9. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Cookies

We use cookies and similar technologies on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with your local data protection authority. In Norway, this is the Norwegian Data Protection Authority (Datatilsynet).

You can find more information at datatilsynet.no.

14. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: clients@dhorxellaigloxal.world
  • Address: Sletta 41, 1807 Askim, Norway